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Customer Comments

 
  Customer: Dennis Patterson, Maximo Administrator Manager, Information Systems, Northgate Minerals Corporation
  Location: Kemess Mine, Smithers, BC Canada
  Project: Automated Scheduling / Resource Leveling Program
   
 

Hi John: .... Jason and I are well on our way working with the new scheduler, it is going to be an excellent tool for us in planning. It takes us to the next step in the industry, I know there are many Mines that do not have what we do now. On a topic unrelated to RLP, I'm writing to express my gratitude to you for the SQR & Brio knowledge refresh that you've provided. My knowledge & skills have always been marginal since I've never used it that much, and have been totally immersed in Crystal Reports for seven years now. I have the training manual from my SQR Report Writer school that I took in California a few years ago, and I've referred to it on occasion. However, writing report code like you've mastered is still way beyond me. I'm also thrilled to learn that both SQRW and CRW reports can be run simultaneously from Maximo- I was always taught that this wasn't possible. Thanks to you, I'm not afraid of SQR any more.

Regards,
Dennis Patterson, Maximo Administrator

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  Customer: Dale Bombard, Senior Planner
  Location: City of Lakeland, Lakeland, Florida.
  Project: Automated Scheduling / Resource Leveling Program
     
  With the help of Synterprise we have successfully put into place a weekly scheduling process. This process has improved our maintenance productivity. This process included our business practices & Best management Practices.
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  Customer: Rob Kempinski, Manager, Systems Management
  Location: Space Coast Launch Services  
  Project: Automated Scheduling / Resource Leveling Program
   
  Dear John: ... I very much enjoyed your article on the “Elusive Weekly Maintenance Schedule” in the March 2006 Maintenance Technology magazine. I have read and reread it several times. Your article was right on the mark in many areas. We even added planners to our organization per your article. Thanks for a good article.
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  Customer: Tom Hilton, Contracts & Procurement Manager
  Location: Coffeyville Resources
  Project: CMMS/EAM Implementation and Consulting
     
  “I am happy to report that Coffeyville Resources is very pleased with the Maximo system and how it has simplified our record keeping. Maximo has wonderful capabilities and maintains an auditable database second to none. We are able to run on demand reports which satisfy our management and auditors alike. We can’t wait to get the latest release which will further improve our ability to tract from the work order all the way through payments. We are able to process Purchase Orders and Contracts much faster and with fewer errors than ever before. Thanks Synterprise for your willing help in making our transition from manually prepared reports to fully automated reports a breeze.”
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  Customer: Ms. Cindy Lara, Purchasing Director
  Location: Trinity University San Antonio, TX
  Project: CMMS/EAM Implementation and Consulting
   
  On behalf of Trinity University, I’d like to thank you and the Synterprise consultants for their hard work and perseverance to get the Maximo system working here at Trinity University. We appreciate the extra effort that was made throughout the process of completing the scope of work. This was helpful to Trinity. Fixing the printing bug that even IBM did not fix is a significant step towards our ability to move forward with the daily operations.
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  Customer: Rose Watkins, Mgr. Business Systems
  Location: Pepco Holdings, Inc.
  Project: CMMS/EAM Implementation and Consulting
   
  I would like to acknowledge and commend Mr. Fritz and his team for the excellent work they performed in meeting our objectives, which included, facilitating several workshops to assess our current and future state environments, interviewing internal users to assess their prospective use of either application, providing oversight, guidance, and suggestions for inclusion in the cost analysis model, and preparing a comprehensive Maintenance Management Cost Evaluation Summary Report.
 
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  Customer: Brian Agner, Maximo Administrator
  Location: Eastern Municipal Water District, Perris, CA
  Project: CMMS/EAM Implementation and Consulting
   
  “Great vision. Synterprise seems to have a vast background in the practical application of CMMS systems, which gives them the insight necessary to perform a wide verity of integrations. Synterprise has very good resources for MEA issues.” 
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  Customer: David Peters, Project Controls Manager
  Location: Coffeyville Resources, Houston, TX
  Project: CMMS/EAM Implementation and Consulting
   
  "Excellent team approach. This team approach included Development, Training, & quick response help. Synterprise’s out of the box thinking helped us to integrate other systems. Other contractors work on systems for months and years. Synterprise has performed above my expectation to schedule and cost."   
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  Customer: K. Ogimoto, Electric Power Development
  Location: Company of Japan
  Project: CMMS/EAM Implementation and Consulting
   
  “Synterprise is helping EPDC prepare for deregulation in Japan. We rely a great deal on Synterprise experience. We look forward to a long relationship with Synterprise."
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  Customer: EcoJet Customer Plant Mgr.
  Project: Emissions Reduction and Engineering
   
  The daily volumes of bottom and fly ash generated appear to be slightly less than in operations conducted prior to installation of the EcoJet system. Of course, this is directly attributed to the improved combustion and lower fuel consumption achieved since entering operation of the Synterprise equipment. I believe we are combusting approx. 1-1.5 TPH less wood fuel (~ 4-5%) at max. continuous steam flow than would be combusted without the EcoJet system in operation.

“The largest financial gain is the gain in production on a continual basis. This plant was derated 2-2.5 MW (~ 15%) from current production due to CO emission limitations. - - the revenue gain is in excess of $1M annually if the facility is able to maintain this production level”.

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  Customer: Claude Audet, President of Boralex, Inc.
  Project: Emissions Reduction and Engineering
   
  “In summary, the Ecotube technology benefits have greatly exceeded our expectations and Synterprise has performed an excellent field installation with continuing excellent client service. Synterprise’s dedication to excellence, the expertise of their staff and their commitment to customer satisfaction and value are second to none.”   
 
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  Customer: R. Fostiak, Harza Engineering Company
  Project: Emissions Reduction and Engineering
   
  “Synterprise has been a great help in providing high quality and timely consulting services to our clients. Harza looks forward t partnering with Synterprise on many projects.”
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  Customer: R. Bruce
  Location: Tennessee Valley Authority
  Project: Emissions Reduction and Engineering
   
  “Synterprise helped us meet our goals in a quick and effective manner. The performance of their employees was viewed as highly professional and efficient. We have enjoyed working with Synterprise personnel."
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  Customer: John E. St. Martin, Senior Supervisor / Operator
  Location: DG Whitefield / Marubeni America Corp
  Project: Emissions Reduction and Engineering
   
  In the 18 years I have been employed at the Whitefield facility, I have worked closely with a countless number of consultants and combustion engineers. During the past months, Synterprise Global Consulting Services has had a team on-site that stands so far above all others that I am compelled to write this letter to express my great satisfaction with this project and the professionals who made it possible.
 
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Customer: EcoJet Reduces CO 50%
  Project: Emissions Reduction and Engineering
   
  A new operator at the MSE Fairhaven plant asked; “How do I know the EcoJet System works?” The Synterprise consultant suggested that he turn it off and see what happened. The operator turned off the EcoJet System and the CO levels immediately doubled. When he turned the EcoJet System back on the CO levels returned to their previous level. The operator said; “Okay, I’m convinced!"
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