Remote Procedures Assistance

Clear, Technically Correct Plant Procedures at the Lowest Cost

In todays business climate, managers increasingly face shrinking budgets, smaller staffs, and the loss of people with critical procedures experience. The result of this experience vacuum can be devastating. A single operating error, maintenance error or process error can result in injuries, environmental issues, component/system damage, and financial loss. Synterprise provides a low cost alternative to procedure design and implementation that leverages Critical-Depth Expertise for:

• Procedure Research • Procedure Review • Procedure Development • Procedure Implementation

Procedures, when properly implemented, dramatically reduce human error and variation in process compliance. Synterprise supports technical procedures and administrative programs/processes such as:

• Business/Strategic Performance
• Operations procedures
• Maintenance procedures
• Environmental Management
• Procurement & Materials Management
• Security
• Safety

Program Scope

A remote procedures assistance team augments internal resources via a ‘virtual office’ structure and researches, develops, writes, performs internal quality reviews, and conducts post-implementation assessments. These services span operations, engineering, maintenance, human performance, outage management, and supply chain procedures. The team consists of authors, reviewers (writers guide, administrative process, quality, etc.) and a lead project procedure coordinator. Team members focus on their specific area of expertise in a virtual office environment. The results are increased productivity and reduced travel and administrative costs to the client. These new or updated procedures can then be thoroughly integrated into your organizational structure and across functional business units.

Operations and Maintenance Procedures

Operations and Maintenance procedures are developed using plant operating plans, drawings, internal policies, and best practices for critical plant functions and equipment. Our program enables you to create a system that maintains comprehensive and consistent documentation of the critical operations and maintenance tasks conducted at the plant. These updated and streamlined Operations and Maintenance procedures clarify work specifications for contract labor and provide organizational standardization.

Training Documents Development and Procedure Process
Improvement and Integration Across Business Units

Improvements to operations, maintenance, and business processes as well as their integration across functional units typically do not keep pace with procedure upgrade requirements and are continuously reducing performance and increasing costs. To address this, our program encompasses:
•	Technical and training related document development that streamlines the procedure update process.
•	Procedure process and rewrite/revision services that bridges gaps and maintains critical standards and integration across business units such as: asset management, material control, procurement, and other customer selected programs.
•	Provide independent or collaborative procedure related tool development as well as complete development of training for Process Procedures, Writers Guides, Procedure Use and Adherence documents, etc. These tools and training meet the latest regulatory requirements, are uncomplicated to use, and promote greater user acceptance.