Synterprise EAM/CMMS Implementation Services

	Project Management		Better/best practice design		Hand-held solutions (mobile)
	Version upgrades (Example: Maximo 4.x & 5.x to 6.0)		Integrations with Oracle, JD Edwards, SAP, and Lawson		Work Process Development and Training
	SQR, Crystal, and Actuate Reporting		System Tailoring and Customization		Corrective Action Program design and implementation
	Hardware selection, system design and networking		Data Migration and “clean-up”		Procurement & Inventory
	GIS		User Training		Process Documentation

Methodology Synterprise will follow a methodology developed through experience with similar EAM projects. Assigned consultants will have an appropriate balance of technical knowledge/experience (software functionality, IT infrastructure, etc.), maintenance work-process development/experience (best practices, mobile data collection, condition-based maintenance, etc.), and business acumen (root cause analysis, critical path, total cost of ownership, financial/accounting issues, Key Performance Indicators, process control/management etc.).

The following graphic illustrates our methodology and the interaction between objectives, deliverables, and activities.

Key Organizational Elements – critical to upgrade and operation:

	•	Steering Team – controls project deadlines and budgeting; establish goals and objectives plus rules for standardization
	•	Core Team – makes decisions on setup aspects for the CMMS/EAM product
	•	Business Process Leads – responsible for expertise in particular function or area
	•	MAXIMO Administrator – overall leader for MAXIMO system
	•	The client site may want to provide staff in key roles on the Upgrade Project to lead or assist the consultants.
	•	Change Management is also an important process and role. Someone must “own” the change and document – once approved

Unique Synterprise EAM/CMMS Software Solutions The Resource Leveling Program module works within the CMMS/EAM to balance required craft hours with available craft hours. The ultimate goal is to produce a believable and “doable” weekly schedule. With the RLP you can automatically generate a weekly schedule which includes routine maintenance as well as project-related work. And this schedule is stored in a permanent table for compliance reporting. The overall result is enhanced work force efficiency and increased backlog reduction. The Project Cost Tracking module works inside the CMMS/EAM to track costs related to construction and installation activities and associated project management. It shows budget values, committed costs, expended amounts and variances, plus a forecast of completion time and cost.